Customer Testimonials
Quiero agradecerles a arcenio rodriguez y pablo cartaya por su ayuda y profecionalismo y todas las atenciones que tuvieron conmigo para que pudiera cumplier mi deseo de tener mi ford mustang en el dia de ayer. Gracias š me fui muy contento y satisfecho muchas gracias
The attention was excellent, the vendors, the UNIVISTA agent and the accountant agent work rapid and reliable.
Del cielo a las estrellas! Gracias Luis vilato! De un auto usado a uno nuevo!!! Wao
I Am very satisfy by the Way i was treated by all memberd of the Gus Machado Ford.
Excelente servicio, el camiĆ³n que necesitaba lo encontrĆ© y me dieron tremendo precio, sin dudas regresarĆ© a buscar el prĆ³ximo con Luis Vilato
Alex and Rachel are the BEST, Jose Mendez and the rest of the staff are The Dream Team, everyone is professional and nice including Angel and Victor who is Gus Machado's VP, these two gentlemen came to me to confirm if everything was happening as I expected and also to provide additional information about the new FORD's EV technology and projects. Gus Machado staff has been in touch with me during the next days after the purchase to confirm if everything is OK, and to provide me with additional information. I highly recommend GUS MACHADO FORD.
Salesman Jorniel by far has been the best salesman I have ever met. Answered any question I had. Mari in finance was also great and made the process very smooth. Was out of the dealership within the hour. Highly recommend this place for anyone looking for a new vehicle. They by far made the best deal on my new 2023 Ford Raptor 37package with Blue interior.
Excellent service department and experience overall. Realized when I was in the area that I needed an oil change badly and they got me in right away. Will consider them when making my next vehicle purchase.
Acudimos por un llamado de ofrecimiento de carro nuevo, solo a escuchar y el vendedor Rivero nos atendio tan excelentemente y nos ofrecio un trato super conveniente que ese mismo dia nos fuimos con carro nuevo y cuotas mas bajas!! Gracias Gus MAchado
The service provided was exceptional. I am happy with my second purchase since it is my second time buying from this dealer.
Always professional, ready to assist. Neatly attired, very proper and knowledgeable of the product/vehicle. My third Ford with you. Thank you Alex Baterra, you have always touched my life in a very rewarding way!
Kudos to Arnaldo in Sales and Mary in Financing for going off-road to make possible my lease end transition into a new car. They both guided and helped me to make the right decision. Needles to say that the rest of the team is very friendly and helpful and some of them were involved to make this purchase happen..
Agradezco mucho el buen servicio y atenciĆ³n de Arnaldo y Gilberto quienes me apoyaron y ayudaron en la transacciĆ³n de la compra de un explorer el cual cubriĆ³ mis expectativas, gracias por su ayuda y profesionalidad
Muy Buena atenciĆ³n al cliente, el chico que nos atendiĆ³ FacilitĆ³ el trĆ”mite para la compra del auto. Me encantĆ³ el carro los recomiendo siempre, gracias
The sales person was very professional and did everything right to make the sales experience perfect. He taught us how to use every feature. He gave us time to think about our purchase and never pressured during the process. The financial person was also very professional and had a great sense of humor.
Roberto is fantastic! Bought a Ford F 150 Shelby from this dealership and they handled everything perfectly.
It is extremely hard to find a reputable dealership that stands by its word. Gus Machado Ford Hialeah, is a game changer and is worth mentioning as a breath of fresh air, and deserve a certificate of excellence.
SERVICE DEPT IS A PIECE OF TRASH!!! My experience at Gus Machado was great. Friendly employees, my sales guy, Alexander was AMAZING. My 2018 mustang is all I could ask for. Except for all the times I have gone and they have rejected me for x,y,z reasons at the service department.
I had such a great experience with my sales man Ronni! He is a very knowledgeable and up beat at all times. Through out the process Ronni wasn't pushy towards me buying the Ford. His manager Jose was really nice and answered all my questions that I had in regards to my lease. And let's not forget the finance manager Gilbert, very nice young man. I must say I give them 100% satisfaction. All though I'm very upset at the lack of interest received by other Ford dealers in the south Florida tri county area. No one ever ...
el sr carlos nos trato muy cordialmente nos enseno las opciones y nos ayudo aescoger la mejor en cuanto al precio esperabamos ono un poco mas bajo pero es ok
Great service. Brought my Taurus in for a fuel smell. It was so bad, I could not park it in the garage at home during the night because all the fumes were going into my house. The team at Gus Machado Ford took it to the back and Diagnose it. They quickly called me to advise me what the problem was. I said go ahead and do it. They did the repair. The price was excellent and the car was fixed quickly. Now the car parks back in the garage at night. Thanks Gus Machado Team.
Pablo as well as Nestor are tough negotiators but fair and extremely customer minded. They showed pride in representing Gus Machado Ford and always mindful of their customer's satisfaction. Together with Arsenio they made me feel at home. A great team. Only one complain: I was never offered a cup of coffee at the dealership. !!!
Orlando Martines , is a good person and i apprecite your gestion for mi. El trato de darle una solucion a mi problema con respecto a mi carro , TRABAJADORES ASI ,, SON LOS Q NOSOTROS OS CLIENTES NECESITAMOS . FELICITO A GUS MACHADO POR ESTE EXITO . Thanks so much .
i came in looking to pay cash for a car i saw on your internet site- when i saw the car it was not at all what i was looking for. i talked to Danny Gonzalez who had just started working there, he showed me a 2008 ford Taurus(which is my favorite car) i told him don't show me a car i cant afford. well we took it for a test drive, then went to speak to the finance adviser-- i explained that i was recently divorced, laid off my job, ended up filing bankruptcy--due to ex-husbands bills i ...
Mike is awesome. Very attentive and focused on you getting the best service possible. And he always keeps you informed of what stage your vehicle is in while it is being serviced.
I am very grateful staff both sellers and financiers who have worked hard to satisfy our own opportunities to buy a car. I will consider recommending to people to buy their cars in the Gos Dealer Machado. Congratulations.
In addition to Nestor and Angel, there were others involved, including two people in finance whose names I do not recall, that bent over backwards to make this deal happen. It was a long drive for me, surely passing 50 other Ford dealers on my way down, but Gus had the EXACT product I was looking for (a rare & uniquely equipped F250 for sure) and we were able to put it all together ... via a visit, test drive, lots of phone calls and emails, and the Gus Machado team. And I'm very happy to be a member of the ...
I recently purchased a new 2013 GT500 from Jorge Madruga, and I must say this was the most pleasurable car buying experience I've ever had. Jorge was very helpful and able answer my questions concerning my purchase and did not pressure me to buy the car.I would gladly recommend Gus Machado Ford and Jorge to my family and friends or anyone looking to make a vehicle purchase.
They did a good honest job, gave me a good honest price and responded to what ever request I made. I would recommend them to anyone looking for a ford. If ever purchasing another ford car they will be the first dealer I contact. Very good service and did not feel like it was a hassle to buy a car from them.
I visit Gus Machado Ford for my Oil Change. I have a 2010 Scion XD. The service was fantastic. The Quick Lane Manager, Gabriel is very professional. I will recomend Gus Machado Ford to everybody... Thanks Gabriel for you excellent service and thanks Gus Machado Ford.
Quiero recomendarles a todos "Gus Machado Ford Hialeah",su personal es muy atento y calificado,muy en especial a "Pablo Cartaya" es un profecional con todos los requisitos y las exigencias que el mercado necesita.Atento,Sincero y muy Honesto;siempre ofreciendote soluciones solo con el unico proposito de brindarle lo mejor al cliente.
The staff i have mentioned above was very attentive and reasonable with the explaining of the vehicle as well as pricing i am very grateful to have chosen this dealer for my car great work
At Gus Machado Ford I was treated like a valued customer and I was assisted in picking the best car for me. Pablo Cartaya the salesman listened to my concerns and found me the best car in my price range and with the best mpgs for my needs. Mr.Cartaya was extremely helpful and made sure my car was set up (including sync installation, car wash and full gas tank). The finance manager, Lourdes was exceptional as well. She worked very hard to get me a good deal. I was completely satisfied with my experience at Gus Machado Ford.
The service at Gus Machado Ford was very pleasant. Their sales representative Pablo Cartaya was quick to help us and was very friendly and helpful. Pablo helped us find the best price and deal. I would say that from one to ten, I would give him a ten.